Frequently Asked Questions

Who should do this course?

Anyone who wants to make an informed decision before outlaying course fees for a full qualification

What is the benefit of this course?

By completing the 2 units you get to experience what you're expected to learn when your goal is to work in the health care sector. This makes such a lot of sense because you see if this type of training is the right fit before you sign up to do a full qualification. The two units you will study won't be a waste of time, because no matter which career you choose in health, you'll be able apply your knowledge and really fit in. You will also come away from the program being able to communicate with a range of medical professionals and understand the importance of infection control, which is more important than ever.

How does the program work?

The course is designed to give you the confidence to continue your study to gain health care qualifications such as the Diploma of Paramedical Science or Certificate IV in Health Care . This means if you decide to continue on with your study you will not have to complete the units again.

What payment options do you have?

Payment plan options are available. Contact us for more details or go to the home page to find out more.

How long does it take to complete?

It depends if you do the course full time or part time /after hours. It should take you 12 – 20 hours in total depending on your existing knowledge.

Can I start the course any time?

Yes... you can start the course any time. The training is delivered online allowing you to commence the course immediately.

Is there a time limit on the course?

You will have 3 months to complete the course from date of enrolment.

What will I learn?

Medical Terminology in a healthcare setting.

Interpret and apply medical terminology appropriately. This unit covers the skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate at all levels in a medical environment and use medical terminology appropriately.

What you will learn;

  • Word building: the prefixes, suffixes and root words commonly used in the medical industry.
  • Body systems: each system of the body is covered.
  • Abbreviations: what these abbreviations mean and when they are used.

Infection Control in a healthcare setting.

Comply with Infection Prevention and Control Policies and Procedures. This unit describes the skills and knowledge required to follow organisational infection prevention and control procedures and responding to infection risks. 

What you will learn;

  • Follow standard and additional precautions for infection prevention and control in the workplace
  • Identify infection hazards and assess risks to yourself, co-workers and patients alike
  • Follow procedures for managing risks associated with specific hazards
Will I have support?

Every student has access to online help and support. Your success is our success so you can be sure we will not leave you wondering what to do next.

If I find myself struggling with the course what can I do?

No problem. Our learning support staff have all of that covered. All it takes is an email and we'll work with you to get you back on track.

Will I be clearer about my pathway?

You certainly will. This unit will help you make an informed decision about whether a career in healthcare is for you. You'll also be more clear on which career/job role suits your interests and motivates you the most. One of the outcomes of this training is to reveal many new possibilities for employment that you may not even be aware of.

Will my study go towards the qualification I have chosen?

Yes. This is a nationally recognised unit that is used in the Allied Heath sector, as well as Aged Care, Disability, Paramedics, Nursing etc and will be credited toward your qualification so you don’t need to do it again.

Do I get a certificate?

Yes you will receive a nationally recognised statement of attainment on completion of the program.

What happens if I don’t pass?

We guarantee that you will pass as it is a competency based unit and our trainers will work with you to get you a competent outcome.

Will the cost of the MyHealthStart program come off the cost of my Diploma.

Upon successfully completing the course and you decide to continue on to study a Certificate III in Non-Emergency Patient Transport, Certificate IV in Health Care or Diploma of Paramedical Science, you will be credited what you have already learned.

If you decide to continue into another field of work, such as Allied Health, then you will also have the opportunity be awarded credits. The Australian Qualifications Framework (AQF) has guidelines for training providers to award credits for completions of units of competency.